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Advocate Printing

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:11/22/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired Advocate Printing to make banners and plant lists, for my season opening April 20th.On March 8th I asked if they were going to have it ready in time for my season opening.They delivered them on the 25th of April, that's 5 days after i opened. The paper was wrong so they didn't work like intended. On the 10th of April my Mother dropped off an example of the paper i wanted. (the last seasons plant list). On April 19th I put out 7 of the normal 40 plus signs for my season opening. They where old and dirty and difficult to read and had the wrong dates, so it was just confusing for my customers. 7 signs is less than 25% of my normal exposure in ***** and ******** County as a result I threw away more product than ever before. my farm is over 30 years old and have never had that much not sell.Its just me and my Fiance, so once we were open i didn't have time to ******** 40 signs allover 2 different county. My Family has used Advocate printing for as long as i can remember, so you would think they would know we always open the third Thursday of April.On the 7th of March i sent in what i needed on the 10th of March they responded.on the 11th they confirmed. $1311.20 on the 20th i needed them they delivered them on the 25th.After the 25th I tried calling the owner, he was unsympathetic. Saying he was *********** payment because he put out effort. What about my effort?. I threw out plants that i started in December.Advocate Printing says I now owe $2,445.33.Please Help

Advocate Printing is NOT a BBB Accredited Business.

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