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Business Profile

Meat Packers

L & L Meats LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/24/2023

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    shorted on meat by L & L custom meat processing on 9/22/23 i went and picked up my beef cow that weighed at 720 pounds hanging weight when i picked up the meat i asked the guy twice if that is all i even called him to double check he said that was it well i got home from ******** ** to ***** ** and counted the packeages of ground beef i eneded up with 108 packages of burger which where suposed to 2 ponds packages and 30 where 1 pound packages equalls 186 pounds of ground beef and an estimate of only ******* pounds of steak soup bones the math does not add up on the butcher shops end according to the internet specc i should have at least 400 poundds of cut and wrap meat

    Business Response

    Date: 10/22/2023

    I am the owner of this business and relied upon an employee to check and make sure that all the meat had been gotten shouldve went out and looked myself, but for some reason six baskets were missed. I found them a week later myself personally, and called ************** and told him of the mistake, he lived in Pasco. I drove three hours one way to deliver them to him personally, we are all human and make mistakes. 

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