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Business Profile

Commercial Interior Designers

Interiors Of Edmonds

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Commercial Interior Designers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/04/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Interior of Edmonds (Working with Nan) basically has not followed up properly to an order of 5 wall sconces that was placed on July 26, 2021 and my credit card was charged $4,594.90 without an official receipt from the company. Initially there was a promise date within approximately 8 weeks. When the scones never arrived I had to call her for an update. I have never received a call from *** or a company employee to give me an update over the last year and a half. I always had to call her and leave a message (which she never returned my call) or she answered and always sounded unprepared to give me an honest clear answer...it was always, "I'll call you back" and never received the call back. Most recently I spoke with her (she answered the call) and said she would refund my account as per my request and no refund. On Dec. 2 I left a msg about the refund and no return call. It's scary to think that I paid all this money and if I did not pursue the refund request, she/or this company would not refund me the money. I want to clarify that I gave *** many opportunities to deliver (that is why this issue is unresolved beyond a year) on the wall light fixtures with many, many calls (from me) and promises, but no success. Also, this company never gave me an official receipt for the 5 beautiful glass wall sconces and has my money...is is very dishonest.

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