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Business Profile

Financial Planning Consultants

JMR Ventures Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Financial Planning Consultants.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:04/14/2025

    Type:Billing Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was approached by **** about helping me with my personal and business credit that he said that he would remove all negative remarks and also had a trade line to my credit report. I sent him $2,000 and non of this happened.I reached out to **** several times through e-mail, phone calls and text and he kept saying of it will happen next week or it takes time for this to be changed on your credit report. After 2 months of asking I said something isn't right here because a tradeline doesn't take this long.I heard from several MCA that this is a scam with ****, and with the way he made me pay him on top of him not doing the job that's why I am reaching out to the BBB to help me get a full refund.

    Business Response

    Date: 05/02/2025

    Hello ******,


    We received notice that you had submitted a complaint regarding the $2000 charge made against you by ****.  As we discussed with you in our conversations on April 14th and April 15th, **** appears to be operating a scam and using our company's good name and reputation.  We do not know this individual and are in no way affiliated with him (nor are we affiliated with anyone else operating outside our small team of credit repair experts based just north of *******, **).


    You had informed us you would place a BBB complaint against the individual trying to scam you, and if you can find a profile attached to him (perhaps by the mobile phone number he originally provided to you) then we do still feel a complaint is a good idea.  Unfortunately, you had placed this complaint against our legitimate company in error.  This complaint that you did place has no impact on the individual (****) who billed you the $2000.  We never charge consumers for monthly credit repair services up-front. Our setup fee is only $149.95, and our highest service tier monthly payment is only $152.  Since we did not bill you, we are unable to assist with a refund, but we do still want you to get that money returned.


    As per our previous conversations... We recommend both contacting your bank used for the payment to dispute the charge, and filing a police report with as much information as you have on your interactions with this **** person.  After you file a police report with your local police office, please request that they also send a copy of the report to any/all police offices in the zip code(s) where ****** mobile cell phone area code is from.  Hopefully, one of them will have a file on this person and will be able to contact you about taking further action against this person.


    We are always appalled when someone tries to use our good name fraudulently, and we fully support every effort you can make to take legal action against this person to prevent further offenses and protect other consumers.


    Please feel free to reach out to us directly again by email if you have further questions or concerns that we can address.  Thank you,and we hope you are able to get your $2000 refund resolved promptly!


    Best regards,
    ********* *.
    Administrative Lead
    JMR Ventures Inc dba The Credit Guru

    Customer Answer

    Date: 05/02/2025

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    he was very helpful and gave me ideas on how to go after ****, I had registered with BBB before I spoke to him so this could be dropped by this company. 

    Sincerely,

    ****** *****

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