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Business Profile

Gymnasium

Anytime Fitness

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Anytime Fitness's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    2

    Average of 1 Customer Review

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    Review Details

    • Darrell S

      Date: 07/01/2025

      Ive been a member of Anytime Fitness for nearly two years, and up until recently, the customer service has been excellent. This summer, my 13-year-old daughter has been spending a few weeks with me, and Ive brought her along to my workouts.Yesterday, my dongle was denied access to the facility. I called the number on the door but received no answer. I later received a callback from *** *****, who informed me that my account had been suspended for tailgating. I explained that the individual entering with me was my daughter, but he stated that this was against policy.Frustrated, I respondedadmittedly not very politelythat if I couldnt accommodate my responsibilities as a single parent, Id prefer to cancel my membership. *** replied by telling me he was also a single dad and dismissed my concerns as c*** Eventually, we agreed that he would send me the necessary instructions to proceed with cancellation.I cant help but feel disappointed by the lack of flexibility in this situation. I understand policies are in place for a reason, but I also believe its not unreasonable for a parentwho is a paying memberto bring their child along briefly during a summer visit. Perhaps Im wrong, but I think its unfortunate, especially given that Ive brought additional business to the gym in the past.

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