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Business Profile

Car Dealers

TAVLA

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:11/19/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Good morning My car broke down in September. The gas pedal stopped working and the car started to shake a lot. I found a mechanic in ******* **. He fixed my car. But it broke down within two days. I stuck on road again. The problem came back. The gas pedal stopped working again and the car started to shake as it was before. I called to Mechanic, and he said that a car is too old to fix it at all. I can provide you the invoice where it says ********************* and receipt where the name is different -"Tavla" The address is ***************************** I did not find TAVLA or AUTOMOTIVE SERVICE names on the website. I found nothing about them in the internet. They do not exist. I am wondering if they have a license. I asked them to provide me their Registration #, but they did not. I want my money back. I want them stop lying to the people that they are the mechanic. At the day of services I asked him to show what he did with my car. He said - you will not see and understand it. In the invoice it says -"Engine Control system repair" And that *** told me he drove my car to his friend -****** to fix it, because Tavla do not have the necessary equipment. What does it mean? I left me car in the facility, they drove the car to somewhere else, to a friend. They "fixed it" But it broke again and no one wants to return my money ( $455.00) Thank you

TAVLA is NOT a BBB Accredited Business.

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