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Business Profile

Repossession Services

Emerald City Recovery Llc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/02/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Drove from ******* **, to ******* **, to Purchase a vehicle, the owner ****** told me it was a clean title, and he doesnt do bad business! Even in the add it stated clean title on *********** Or I would not of made the 5 hr drive! Got home to tranfer the vehicle in my name and was told it was the wrong title and that he would have to send the title! I contacted him he said no problem. Got to work the next day looked up the actual vin and it has a salvaged title in which I spent way to much money for a vehicle with a salvaged title. I contacted him he started cussing me out said he isn't paying anything back and he will get a restraining order! He then called me and said that him and some russians will be at my house this weekend! Stating I'll be beat up and in a pool of blood! I told him he's more than welcome to try!!! His actual number is **********

Emerald City Recovery Llc is NOT a BBB Accredited Business.

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