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Business Profile

Travel Agency

Fareskart

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Travel Agency.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/03/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was scammed by an agency that book flights. They charged my card I reported it to my bank and started seeing reviews on them being a fake booking company

  • Initial Complaint

    Date:03/19/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    March 3, 2025 we made 4 reservations with Fareskart totaling $1912.90 we were told that we would receive our boarding passes and airline confirmation numbers 24 hours prior to the time of our flight. We emailed and called about them and was told to wait another few hours. Only to be told by the agent that the airline wouldnt honor our tickets and that we would have to purchase new tickets at the airline counter. We were at the airport when we were told that we couldnt board. We then ended up paying $2800.00 for new tickets. Our trip has cost us a total of $4712.90. And still have not been refunded our money from Fareskart. We have made several attempts via email and phone call to resolve the issue. But have yet to have it settled. We were informed via email on March 10, 2025 that a full refund had been processed and to wait 2-3 business days for the money to be put back into our account. And still NOTHING.Confirmation #: THCEW030325 THCEW0303252 THCEW0303253 THCEW0303254

  • Initial Complaint

    Date:12/20/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    12/20/2024 I was scammed by fareskart, I was charged for a flight and luggage, I never got a ticket, only a receipt, airline says they no flight scheduled for me. They are giving me the run around, wont answer, and when they do they just say they cant do anything they will get back to me in an email.

  • Initial Complaint

    Date:06/15/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is fraudulent! They take your credit information and pay for other airline tickets. Do not book with them! They will send multiple fake boarding passes. When boarding you will be turned around. I was informed by the ticket agent that my flight was canceled due to stolen credit card information. I contacted the company. Very rude customer service. They will leave you stranded??

  • Initial Complaint

    Date:05/24/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased an airline ticket on 5/22/2024 at 10:00 pm in hopes of flying out to *********** on 5/24/2024. My father fell while on vacation and now is brain-dead. My card has been charged in the amount of $363.98 and the flight has been canceled. I tried calling numerous times from different phones and still nothing. After reading all the reviews on the internet I am not the only one. The last money I had to flight out is gone and now I have to figure out who to borrow money from to fly out asap. Sad! This company should be shut down!

Fareskart is NOT a BBB Accredited Business.

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