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Simply Auto Repair

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Simply Auto Repair's headquarters and its corporate-owned locations. To view all corporate locations, see

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Simply Auto Repair has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:12/08/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have a 2007 ***** Express, it has been at his location now for six months. The business name is Simply Auto in *********** **. I had it towed up to Simply Auto. The mechanic whose name is **** went about looking it over. I bought a new key cylinder and he installed it for $50 or $70 in the beginning of June. It wouldn't start he said it needed a new fuel pump. Also at the same time he said the cables for shifting the van from park to drive were broken so those had to be replaced. He was going on one of his many vacations soon. I had a friend drop off $350 to buy those parts and I paid back my friend. He got them installed and the van had a bad knock and needed a new engine. That engine was $3150. He said he would install the new engine for $1,000, which I thought was a good deal. This was in July when I gave him the money and he said he ordered it. Now every other week it seems like he goes on vacation and that will continually get in the way. Three weeks after he ordered it I got a hold of him and came to find out it was on hold and not shipped. The engine finally gets shipped, he said. Long story short He goes on vacation a bunch, misses the engine delivery, its in short hold storage. It gets sent back to manufacturing then back to him and hes on vacation again. Don't know if he even has it at this point. He took part of the old van engine apart. He gets back and then I have a hard time getting a hold of him. Finally after a couple weeks he says his grandpa died and he was having a hard time. I let a couple more weeks go by. At this point we are in October and business has started for me. I'm having to borrow a truck. We got to the end of October and he went hunting again and hurt his ankle badly. The last time I heard from him was November 6th. Can't get a hold of him.

    Simply Auto Repair is NOT a BBB Accredited Business.

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