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Business Profile

Construction

Blue Collar Custom Construction LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:09/06/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Blue Collar Custom Construction LLC, has not fulfilled its obligations as outlined in the aforementioned contract. This failure to meet the contractual obligations constitutes a breach of contract, and I am compelled to address the following specific issues: Failure to Meet Deadlines: According to the agreed-upon schedule, the project was supposed to be completed by July 10, 2023. However, as of the date of this letter, the project remains incomplete as no progress has been made. Lack of Communication: Throughout the project, there has been a lack of effective communication from your company, leading to misunderstandings, delays, and unaddressed concerns.As you are aware, a breach of contract is a serious matter, and it has caused significant financial harm to my family ($4700 deposit). I believe that the contract clearly outlines the responsibilities and obligations of both parties, and it is evident that your company has not upheld its end of the agreement.Please see full certified letter attached as well as other documents.

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