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Business Profile

Auto Repairs

SRU Automotive LLC
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BBB Accredited BusinessA+Rated by BBB

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1

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Review Details

  • Vance F

    Date: 03/23/2023

    Warning to others.I spent over $30,000.00 dollars at SRU on my **** ***** C10, I never complained about their high prices because I expected that a Custom Shop would do beautiful work. I payed on time and expecting quality work. My parts were marked up 50-100%After the install of the motor w/ fuel injection, AC, transmission, dual exhaust, Dakota dash, Wilwood brakes, I have experienced overheating, fuel leaks, oils leaks, transmission fluid leaks and multiple exhaust leaks; resulting in bringing it back multiple times. They slapped things together without care or attention to detail. I asked them to clean the engine bay before they installed the motor, didnt happen. They used old ***** bolts, left old wires dangling and didnt paint parts that are prone to rust. I have had to pay another shop to fix a poorly installed exhaust system that I already payed SRU for. I had to put in a higher amped alternator because it cooked because it couldnt handle the load. Had to convince them to put a new dual fan radiator in, because the truck was over heating with the one that was installed, which I was told would work fine. Now, the new engine with ***** miles on it that he backed has blown a head gasket, probably due to the overheating. Cant drive the truck until I spend another ******** The new AC Condenser has failed. That will cost another ******** Unfortunately, all I ever got was a runaround for the reasons these problems were happening. Their motto is Good work isnt cheap and Cheap work isnt good.In my case, Cheap work cost a fortune.

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