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Business Profile

Debt Consolidation Services

Tax Processing Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Debt Consolidation Services.

Complaints

Customer Complaints Summary

  • 7 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/24/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company (tax fake) is (2024) via US Mail trying to get me to pay an alleged tax filed in ********************* in 2017. There was a tax lien, but was completely paid off out of an escrow in 2021. I have the documents to verify.

  • Initial Complaint

    Date:05/07/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    THEY ARE CLAIMING THIS LEIN WAS NOT RELEASED AND THEY KEEP ADDING INTEREST WHICH IS A FRAUD COLLECTION I HAVE BEEN RECEIVING LETTERS TO COLLECT AND THEY DO NOT REPRESENT THE *** THEY ARE A LEIN COLLECTION. FRAUDULENT COLLECTIONS LD470 NOTICE NOTICE DATE 4/26/2024 LIEN NUMBER 20F-055803 C CLAIMING I OWE $120594.38 I DO NOT OWE THE *** ANYTHING. THEY ARE A 3RD PARTY FRAUD COLLECTION

  • Initial Complaint

    Date:05/07/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Received phone call 4/30/24 from said company wanting to collect on a local tax lien, took several minutes to get name of business out of caller. Directly stated NO CONTRACT NO CONSENT, do we understand each other..... they hung up immediately. Then received a mailing - appeared official but have found out it is NOT. This letter stated threats of "INTENT TO SEIZE YOUR ASSETS and PROPERTY". The ********** of ************************ paid this company $0.00 BUT this is not right for people to threaten others in this matter.

  • Initial Complaint

    Date:05/04/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Mail was received at my mothers address from this company. It includes a line asking for around $60,000 and gives a phone number to call. The mail looks and sounds official, but upon deeper inspection, you can tell that it is not. Had my mother not died last week, she likely would have fallen for the scam, as some of the other phone calls from Amazon have gotten her.

  • Initial Complaint

    Date:05/03/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Company mail false tax lien notice. States that you must pay now. This is fraud

  • Initial Complaint

    Date:03/25/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This tax investigation scam came in the mail today March 25th 2024. They make it sound like we owe our county past ***************** of $49,887.36. Gives us the impression that we need to call them *************) immediately. How can deception be legal? I block my number and call them and they answer the phone identifying themselves as Tax Relief. When I Googled their address it is a law office. How can this be legal. Extremely deceptive. I would like to send this letter to **************.

  • Initial Complaint

    Date:02/14/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I receive letters from this so called company weekly regarding a tax debt that I do not owe. The letters threaten with liens and wage garnishment and are usually in an official format that gives the impression it is from the state. When I called the business to dispute the debt, the representative was extremely rude, threatening me and calling me names unless I pay the debt. One woman told me not to call her and hung up. It seems they only talk to you if you are giving them money. In their letters, they claim that a lien is filed against me, which I found out was a lie by my county when I called them. Tax Processing Group is a fraudulent company that preys on people to con them out of money.

Tax Processing Group is NOT a BBB Accredited Business.

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