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Business Profile

Restaurants

Fiesta Mexican Restaurant

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Fiesta Mexican Restaurant's headquarters and its corporate-owned locations. To view all corporate locations, see

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Fiesta Mexican Restaurant has 2 locations, listed below.

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    • Fiesta Mexican Restaurant

      3911 W. 27th Avenue Suite 103-F Kennewick, WA 99336

    • Fiesta Mexican Restaurant

      5210 Road 58; Suite "L" Pasco, WA 99301

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:08/31/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On Monday 08-28-23 my wife, son and I were looking for a place to eat dinner. We noticed that the Fiesta Mexican Restaurant on 27th Avenue was advertising Happy Hour specials with a large sign in their front windows facing the main street of 27th. We went into the restaurant and were seated. When we were asked by the waitress for our order we attempted to order Happy Hour items. The waitress told us that the restaurant is no longer offering Happy Hour. We explained that the restaurant has a sign in the front windows advertising Happy Hour. The waitress responded that the restaurant has not offered Happy Hour for a while now and she stated that she does not know why the owner does not take down the Happy Hour advertising signs. We were required to pay full price. We spent nearly $100 when we planned on spending much less with Happy Hour pricing.

    Fiesta Mexican Restaurant is NOT a BBB Accredited Business.

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