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Business Profile

Windows

A Quality Shade Window Tinting

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:06/26/2022

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On the 14th of June 2022 I took my car into this tint shop and had an appointment, and once I got my car back, there was electrical damage done to the car. Sound system doesnt work. Told the owner he came out surprised and tried to help me figure out the problem and said he would take care of the issue but there was nothing he could be in the moment. So I set an appointment to have my car looked at by the dealership for Monday the 20th and within that period the owner ***** didnt want to go threw Incurance and wanted to pay out of pocket and he said he had a guy he knew that would come out to my work and pull my car apart in the parking lot of my work to fix it. I didnt want to do that because I just bought the car and I didnt know who the person is and it just seemed like a liability issue. So I told him Ill take it to the dealer and see what they say. So I took my car in and paid the inspection fee and found out my car notes whenever anything happens to the car so it reported that my car died and the car must have been jumped, which Fried the amplifier. Causing 3k in damage and I showed him that form and started acting flaky and not wanted to help out as much and said he can do it cheaper and not to go threw insurance. Again I didnt want to do it that way just because its not legit and its a liability issue and I want it dont right. Also the owner ***** took responsibility for the damage. Contact me for more info, because there is more details

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