Reviews

This profile includes reviews for Floform Countertops LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Floform Countertops LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Floform Countertops LLC

  22445 76th Ave S Kent, WA 98032-2450

• 

  Floform Countertops LLC

  3293 W Seltice Way Post Falls, ID 83854

• 

  Floform Countertops LLC

  9615 SW Allen Blvd Ste 103 Beaverton, OR 97005

Review Details

• Review fromRyan F

  Date: 05/13/2025

  2 stars
  We hired Floform to install the countertops in our new build back in 2023. We opted to make the counters one of the big upgrades in this home and spent over 18k on what is a relatively small kitchen. When the first guy came out to do the template, he actually snapped at me over work performed by the cabinet installer. I ignored this and asked if he knew anything about how the pattern would ultimately be laid out. He told me that since I was not the general contractor, I didn't actually own the home until all work was complete and paid for -- and therefore he would not speak with me about the work. He was obviously misinformed, and if we weren't so far along I would have cancelled this right then and there. Shortly thereafter, I received a document I was required to sign expressly waiving any reimbursement rights for design layout (ie, if I didn't like the layout, too bad). I fully understand why this company would want to have customers sign such a document -- but the customer needs to know what the layout will be before signing. At this point, I complained and was provided with a digital layout -- great, exactly what I was looking for. Unfortunately, in order to access it I had to pay an additional $180 on top of the 18k I had already paid. *****. Then, when they installed the quartz (we chose a design with significant movement), they chose featureless near-full-white sections for the backsplash. This might have been ok, but they were right next to segments that had a lot of color. I was then informed they had a digital layout that included the backsplash, but they had opted not to provide that version. Again, *****. In the end, as other reviewers have noted, the installation was sloppy. I have quartz installed at two rentals through a ********** contractor where the work was MUCH better -- and less expensive. From reading these reviews, it appears Floform is hit-and-miss. But if you're going to drop this much money, they're not worth the risk.

• Review frombill c

  Date: 03/10/2023

  1 star
  ************ services is horrible. We thought since we originally were directed by ****** where to purchase and install our new countertops we were in good hands.We were told the entire process would be done in one visit. I had to remove some trim around the kitchen window before-hand, which i did. We were given a **** am window. They arrived after 11. They failed to complete the install of the backsplashes due to something regarding the window trim had to be install. I had the pieces with me and told them it I could put them into position (4 pieces total). For whatever reason that didn't work for them. They were supposed to come back the following day. After over an hour past their quoted time-frame I emailed our rep who checked for me only to be told they couldn't make it today. No notification from the company until I called. They were supposed to come back today (Friday). I adjusted my schedule again only to get a call this morning saying they had to cancel again and would not be able to make it out for at least a week (following Friday) at the earliest. Time will tell if and when they actually show up.Avoid this company and make sure if you go through another retailer such as ****** you know who the installers are.

• Review fromWayne B

  Date: 01/13/2023

  1 star
  DO NOT USE THIS COMPANY!! C*** Lowes subcontractor for countertops. Waited over a month just to have some smug dude come to my house and tell my contractor that they cant measure or move forward. Because one cabinet was a fraction of an inch off!! They DID NOTHING TO OFFER ADVICE OR ASSISTANCE TO HOW WE CAN MAKE IT RIGHT FOR THEM!! I will be taking business elsewhere!! STAY FAR AWAY!! They dont give two Sh*ts about your money or their customers!

  Floform Countertops LLC

  Date: 01/14/2023

  We understand that not getting countertops can be frustrating. After our initial template the base cabinets were not properly installed. In order to finish a template we need all cabinets flat, level and secured to the walls and each other. We understand that it might seem ***** that all cabinets are together but not done 100% and that doesnt allow us to move forward. If we were to guess on overhangs and end lengths we could end up making countertops to the wrong dimensions and then would delay the project even longer as the tops would have to be remade due to the changes in dimensions. We do clearing state that this needs to be done before we schedule a template appointment. We also are not cabinet installers so unfortunately we cannot assist in the prep work and can only advise one what we need the finished product to be. If and when this is done we are still able and willing to assist with the job and finish the project to the highest quality we can.

  Wayne B

  Date: 01/14/2023

  Thats not the point . The point is, your guy was rude, smug and offer ZERO clear guidance on what needed to be corrected and how. As my contractor was ********* on site and ready correct immediately. Instead, attitude, careless attitude, and over an all terrible experience. My new company isnt being this way at all and if very helpful. Get it together!! Theres tons of terrible reviews about your company all over the web!!