Reviews
This profile includes reviews for Master Decks LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 6 Customer Reviews
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Review fromDaphne T
Date: 10/19/2024
5 starsGreat service from a great bunch of folks! I felt like I could trust them, they answered my ************** had a lot!), plus they did little extras for me, as well. From my initial meeting to get a quote through the entire process, this team did a great job! Thanks guys! (and Jet, too!)PS. While they are a bit expensive, it was worth it to get the level of ********************* plus, they werent the most expensive bid I got. Neither were they the el cheapo fly by night company, either. Well worth the price!Review fromArlene H
Date: 07/16/2024
5 starsWe needed our old wood front deck replaced. We chose Masterdeck and it was a great experience. Quality build completed on schedule. The deck and railing are really absolutely AWESOME!!! The colors and material are great! **** was our over-all coordinator and great at keeping us informed on our project, including scheduling, invoices and required changes. He was always our first point of contact for questions and very quick to respond. He was a really helpful person to work with.***** was our field manager. He handled pre- and post-construction walk-throughs, including working with us on installation details and where all the materials would be staged. He was very clear on directions for us and for the deck builder. He was fabulous! ***** constructed our deck and stair railing. Because this was a small project, Masterdeck used a trusted partner, who was ***** for our project. We were so lucky! Hes truly a master craftsman. His attention to detail and construction was fabulous! So many finishing touches that really make this deck perfect (example: finished corners so there no deck ends showing). Never any chaos, no rework and he answered all our questions. We really appreciated him and his skills so much. Having ***** do the work gave us confidence that we now have a high quality and beautiful deck that we can enjoy for years. He made this whole experience for us far less stressful. It was such a great experience watching this deck be created. He was truly a gem!!!Review fromBecky H
Date: 06/06/2024
5 starsThe Master Decks team did a wonderful job on my front deck! Everyone I interacted with was very knowledgeable and professional. It was easy to communicate with them and they were very responsive to all my questions/comments (the daily logs and pictures were great!). They constructed the deck well, doing all the extra things needed to make the deck last, like placing gtape on top of the wood support beams, adding extra screws in critical areas, etc. I would highly recommend this company to others!Review fromDeb H
Date: 01/07/2024
5 starsI was very impressed by all those involved in my deck project, especially ****, ****, ********, *****, and *****. Very responsive and thorough. My new deck is beautiful!Review fromJane I
Date: 05/06/2023
5 starsJane I
Date: 05/06/2023
I found Master Decks very professional and accommodating for the entire deck (2) and porch demolition and rebuild listening to all my wants and needs. They listened and accomodated me with every decision that needed to be made with the results being a fabulous modern looking deck. I would highly recommend them for any project you may have.
Master Decks LLC
Date: 11/02/2023
Thank you for sharing your wonderful experience with Master Decks! We are thrilled to hear that you found us to be professional and accommodating throughout the entire process of demolishing and rebuilding your two decks and porch.
We take great pride in listening to our clients and ensuring that their wants and needs are not only heard but also fully incorporated into the project. It's fantastic to know that every decision was made with your preferences in mind, resulting in a fabulous and modern-looking deck that exceeded your expectations.
Your recommendation means a lot to us, and we greatly appreciate your trust in our services. If you ever have more projects or any questions in the future, please don't hesitate to reach out. We're here to assist you anytime.
Once again, thank you for your kind words, and we look forward to serving you or anyone you may refer to us in the future.Review fromJustin W
Date: 10/13/2022
5 starsJustin W
Date: 10/13/2022
We hired MasterDecks LLC to design and build a custom deck for our house and pool / swim spa. The team did a fantastic job of project management, keeping on top of things, communication and transparency during the whole project.Everyone we worked with was 120% professional, empathetic and worked until that part of the job was done. We were additionally impressed about how they implemented BuilderTrend and had daily log entries with photos and design changes put in place there.There were several people we worked with really closely who made the experience over the top such: *****, ******, ****, ***** and a lot of others - a sincere "thank you" to everyone. They really listened to how we wanted the deck and kitchen designed and accommodated all the changes we wanted.It's safe to say we found the best company we could have to make our deck a reality.Master Decks LLC
Date: 11/02/2023
We are truly delighted to receive your glowing review of your experience with MasterDecks LLC. It was an absolute pleasure to be part of your project to design and build a custom deck for your house and pool/swim ******* appreciate your kind words and your trust in our team.
It's wonderful to hear that our team excelled in project management, communication, and transparency, ensuring that you were well-informed and involved throughout the entire project. We take immense pride in our professionalism and dedication to delivering a top-notch customer experience.
The mention of our use of BuilderTrend and daily log entries with photos and design changes underscores our commitment to innovation and transparency in every project we undertake.
We would like to extend a sincere thank you to *****, ******, ****, *****, and all the others who played a role in making your dream deck a reality. Your kind words will be shared with our team, and they will surely find motivation in your appreciation.
Thank you for choosing us for your project, and if you ever have more ideas or projects in the future, please do not hesitate to reach out. We look forward to the possibility of working with you again.
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