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Business Profile

Moving Companies

Chipman Relocations

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Chipman Relocations's headquarters and its corporate-owned locations. To view all corporate locations, see

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Chipman Relocations has 3 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/27/2025

      Type:Service or Repair Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      - WARNING - DISHONEST MOVERS THIEVES COWARDS THAT STEAL YOUR PROPERTY THEN RUN & HIDE SCAMMING THE NEXT CUSTOMERS ********************************************************************* **** ************************************************* *************************** **** and his band of moving cowards -Stolen by chipman relocation -******************* 9mm, model 5904, black in a black holster and other garage tools stolen - Some property taken from our luggage by a mover at Chipman ********************************************* **** WA *************************************************** WARNING - DISHONEST MOVERS RETURN OUR PROPERTY - WARNING ??

      Business Response

      Date: 04/29/2025

      Good ********************** packed and loaded customer items on 3/17/2025 in ******** **, on 3/19/2025 we delivered to Prineville OR.  ********* completed entire move, all background checked and qualified through Chipman Relocation and *************************************** On 4/3/2025 customer advised his firearm was missing, WE DID NOT TRANSPORT THE FIREARM, THE CUSTOMER DID.  The customer waited 16 days to advise us of a missing firearm. On 4/3 We asked for the information and if Police Report had been filed.  No response from customer.  On 4/7 customer was left a message, no response.  On 4/9/2025 I(Chipman) called the ************************** and asked if report had been filed, was advised customer filed on 4/9/2025, I have attached the report.  Per the report, customer was contacted and advised the serial number is needed, as of today 4/29/2025 no one has received that serial number.  Customer claimed $500.00 on Police report, the claims form he sent us says $1500.00.  We still have yet to receive the serial number.  Our protocol has been followed.  The only information we keep receiving are emails calling us crooks etc.  If this is a registered firearm the serial number should not be a issue, you would have that information.  

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