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Business Profile

Office Movers

C B C Moving

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Office Movers.

Complaints

This profile includes complaints for C B C Moving's headquarters and its corporate-owned locations. To view all corporate locations, see

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C B C Moving has 4 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/04/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The company was delivering cabinets to my next-door neighbor, after the delivery. The truck was backing out of their driveway and hit my mailbox. This was inSeptember 2024. Ive made several phone calls and emails. None of my calls or emails have been returned. I keep getting told the manager is not in. No one has been able to resolve this issue.

      Business Response

      Date: 02/26/2025

      We are working with Mr. *****. to get his mailbox replace.

      Thank You.

    • Initial Complaint

      Date:10/06/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      - Transaction: September 2022 - Amount paid: $4,000 - Service provider: Tempurpedic (mattress), CBC (delivery) - Complaint: CBC does not answer the phone, does not respond to emails, and provides a 13 hour delivery window. I paid for this service as "white glove" and have had to do all the leg work. At a minimum, this business should pick up the phone and return calls.

      Business Response

      Date: 10/18/2022

      Hi, Mr *************************, We apologize for that frustration *********** experience with that atem to schedule your delivery. we have deliver his items and perform a **********. 

      Thank You.***************************

    C B C Moving is NOT a BBB Accredited Business.

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