We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Relocation Services

Post Housing Corporation
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:06/11/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This website continually has scams. I have no way to contact them. Even though they have a Huge Red banner on website not to give money without verifying the property. I need a contact number for someone to talk to about them removing scams that are targeting Service members. I found two just this morning that were scams. *************************************************************************************************** *******************************************************************************************

    Business Response

    Date: 02/12/2025

    We were able to contact ****** **** and resolve her concerns.

  • Initial Complaint

    Date:05/28/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I entered all of the required information to post my housing offering on their website and paid the $15 fee. Upon submission I received a message stating there was an error in the submission and need to call ************** for assistance. I confirmed the $15 fee posted to my account so I wasn't going to enter the information again and pay a second fee. I have called the given phone number several times over 3 days, at various times throughout the day and never get a live person. I have now left several messages and have yet to receive a call back. I need my housing offering posted immediately (time is of the essence) or my money refunded to me. I need someone to call me at ************ to get this settled.

    Business Response

    Date: 02/18/2025

    Thank you for reaching out. We processed a refund of $15 on May 23, and we acknowledge your calls. We apologize for the delay in our response. Please note that the work for your job was not initiated until October, which may have contributed to the communication gap.

    To help make things right, wed be happy to assist you with listing your item at no additional cost. Please let us know if this solution works for you or if theres another way we can better address your concerns.

    Thank you for your patience and understanding.

  • Initial Complaint

    Date:07/10/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Transaction on July 10 2023 for $15 was processed for a service fee to post a listing on a website that is suspicious and may not be legit. I tried calling *********** multiple times and left a voicemail to be able to talk to customer service regarding service and availability to access listing to make changes but was not able to speak to anyone and I am not satisfied with service and would like to get a refund on the fees paid. I tried calling ********** for Vandenberghousing.com and they mentioned their are not affiliated with posthousing.com at all. A quick resolution is appreciated thank you.mm

    Customer Answer

    Date: 07/12/2023

    Just wanted to communicate that the business I submitted a complaint about emailed me and we have reached a resolution They credited my account and *** requested them to delete my information on their website and they have done so thank you for your time and efforts. I am satisfied with the process and the resolution.

  • Initial Complaint

    Date:05/15/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was inquiring about advertisement on their website. Computer froze and I tried to stop the payment from processing. I never received an invoice so I thought I cancelled in the appropriate amount of time. When my Credit Card statement came in I notices the payment processed on 5/3/2023 for $449.00 I checked the website and my business is not being advertised. I have tried calling and emailing several times but emails are being rejected and unable to leave a voicemail to get the issue resolved.

    Business Response

    Date: 06/02/2023

    Hello. We have since spoken with the customer and reversed their charge. There was an issue on our end that didnt allow the ad to go live once they had paid.  

    ************
    www.PostHousing.com

Post Housing Corporation is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.