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Business Profile

Music Publishing Companies

Materia Store

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Music Publishing Companies.

Reviews

Customer Review Ratings

2.33/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromWe G

    Date: 02/12/2025

    1 star
    **** website for pre-orders. They kept saying their warehouse just hadn't gotten a shipment yet. The people making the vinyl even did a reprint during the time Materia Store was lying about getting the vinyl in stock.
  • Review fromBradley D

    Date: 03/09/2023

    1 star
    I recently made an order of an album on a flash sale day for an album called "Poke and Chill" from their website. As they have a link to do a buy now option for their sales, I chose this option as I was weary that the flash pokemon sale would cause the records to run out. After about a week and a half of waiting I sent an email to their service to try to get a hold of someone to figure out what the hold up on an order number was as I had only been charged the 29 dollars for the record from the Materia Store company. Flash forward to now, I got a reply from them mentioning that they needed me to email them from the account that ordered the object, but I did so by emailing from my personal email that I was using (I know this because I have a paypal receipt for the record itself.) Once I sent over my paypal receipt I figured (and it should be) it would be as easy as searching for either of the order id's attached to the paypal service and sadly, they could not. I asked them to give me a phone number to a direct line so that I could get a hold of someone to sort it out, and again, no reply. I'm currently out 29 dollars from their service and would never buy from them again, I suggest you do your video game music purchasing elsewhere, this was a dead end for me.
  • Review fromLou M

    Date: 12/16/2022

    5 stars
    Materia is doing everything right as of late. They are making a serious effort to be consumer oriented and it really shows. I've had nothing but positive experiences with them going above and beyond.

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