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Business Profile

Pizza

Little Caesars Pizza

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pizza.

Complaints

This profile includes complaints for Little Caesars Pizza's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Little Caesars Pizza has 15 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Little Caesars Pizza

      3901 100th St SW Ste 1 Lakewood, WA 98499-4486

    • Little Caesars Pizza

      805 College St SE Lacey, WA 98503-1277

    • Little Caesars Pizza

      1900 SE Sedgwick Rd Unit D Port Orchard, WA 98366-9500

    • Little Caesars Pizza

      16116 Meridian E Puyallup, WA 98375-6230

    • Little Caesars Pizza

      828 72nd St E Tacoma, WA 98404-1700

    Customer Complaints Summary

    • 4 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/07/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I went to go place an order today due the app instructing me to as it would not let me add the payment method. And the guy who waited on me was attempting to charge me extra than what the app was charging me and would not honor the ******** free crazy bread combo. He was also disrespectful as well.

    • Initial Complaint

      Date:12/26/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received the wrong order from the business on 12/9/23. I immediately tried to contact the business and the phone went to voice mail. I then contacted the companies customer service number and was told I would receive a refund within 10 days. I still havent received the refund after contacting the company twice.

    • Initial Complaint

      Date:09/23/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Store location #******* Order No. 598 I placed my order at 6:30. I was told to pick up my order in the pizza portal at 6:58. When I arrived at 6:58, I was told to wait a little longer. By 7:30, I was told they were just a little backed up. At 7:52 I was told they gave my order to a door dasher. I was not offered a refund nor was I offered a new pizza. I was told it was not their fault they had handed my order to a door dasher. They said there was nothing they could do and it was my fault, even though they never put my order in the pizza portal, nor was my name ever called out. Almost $40 was stolen from me at this location. I want a refund.

    • Initial Complaint

      Date:09/22/2023

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      After ordering food with my partner, *************************, for the amount of $36.28 I waited over an hour for the order to be ready. After waiting I asked for an update, I was notified that the order was given out to someone else without verification. I asked for a refund and they repeated that the order was already picked up. They would not offer a refund and I was not willing to wait even longer while other customers were also growing impatient.

      Customer Answer

      Date: 10/16/2023

      The company directly contacted me and resolved the issue.

    Little Caesars Pizza is NOT a BBB Accredited Business.

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