We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Exercise Machines

HealthCare International Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Exercise Machines.

Reviews

Customer Review Ratings

2

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • monica g

    Date: 02/15/2025

    Extremely ****************************** Regret Purchasing the Mediana Scale Our experience with Mediana has been nothing short of frustrating. The software feels outdated, and customer support is dismissive and unhelpful. Instead of providing meaningful assistance, most responses simply direct us to "read the manual," regardless of the complexity of the issue.When we reached out via email, we were initially told, "I will get back to you tomorrow to look into this." The following day, the response was nothing more than, "Did you read the manual?" Attempts to call the number listed on ****** were futile, as it was not in service. When we finally spoke with a representative, they were condescending and provided no real ************ make matters worse, the only point of contact for Mediana in the **** is a husband-and-wife duo who are not only unhelpful but outright rude. Their dismissive attitude and lack of professionalism made an already frustrating experience even worse.Out of desperation, we contacted someone in ***** for further assistance. While they engaged with us initially, they eventually stopped responding altogether. Requests to escalate our concerns to another support representative were completely ignored.Not only does the machine fail to meet our expectations, but we also feel misled and undervalued as customers. There was no hesitation in accepting our $12,000 payment, yet when it comes to providing adequate support, ******* has completely fallen short. This experience has been incredibly disappointing, and we strongly regret our purchase.

  • Jennifer P

    Date: 05/13/2024

    The products they sell are not worth the cost. **************** is not extremely customer friendly. I had a problem with a recent purchase, and the representatives acted as if I was imposing by insisting that they respect the warranty. They want you to troubleshoot for weeks before they'll do anything to correct the problem, thus using up days on your warranty. Definitely search around. This company should be your last resort!

HealthCare International Inc is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.