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Business Profile

Campgrounds

Hidden Village Rv Park

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/22/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Violations of RCW ordinances Sewer smell grows worse everyday Weeds and garbage and cat f**** in playground and all park grounds are unkept with overgrown weeds sticker bushes garbage and wood and furniture debris. Speed bumps have screws sticking up. On July 4rth I reported employee *********************** harassed verbally abusive to myself and continues to harass as well as other tenants she flips off.Washer and dryers steal tenants money, mailboxes are stolen no cameras NO maintenance that is qualified no enforcement of lease tenants have too many dogs who constantly bark in 1b space I have filed complaint with attorney general ****************** has raised our rent continues to take our services away please help us I just want them to have to comply with hiring people that are qualified and following the upkeep according to RCW guidelines this place is horrible

  • Initial Complaint

    Date:07/03/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Bridgeview property management Raised my rent $100 a month but will not show me why, took away services and staff, took away paying rent in office have to pay online with $10 fee Mold in bathrooms leaky showers and toilets Pond is stagnant and overgrown with weeds and garbage and debri in and around it ALL common ground in park and vacant lots and playground are overgrown weeds garbage and debri wires sticking out in vacant lots washer and dryers are old faulty and we have no access to quarters tenants are harrassed to clean up yard while tenants that work here have debri and tents and don't have to clean up rats are not being taken care of

    Business Response

    Date: 07/14/2023

    We are very sorry that you feel this way. Unfortunately, the rental market is high right now. Other parks in the area are charging $800 for an RV space. There is no law stating that we are required to give list of reasons for a rent increase. The bathrooms have been inspected and are being cleaned. This could have been handled in a more pleasant manner if you would have brought it to our attention when you were the one cleaning the restrooms for us. We are currently working on addressing the laundry facilities and are hoping to have upgraded machines and a coin machine soon. I am sorry for the inconveniences, but we are actively taking steps to improve the park. 

Hidden Village Rv Park is NOT a BBB Accredited Business.

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