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Business Profile

Candles

Mythologie LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Candles.

Reviews

Customer Review Ratings

1/5 stars

Average of 6 Customer Reviews

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Review Details

  • Review fromCeleste L

    Date: 01/02/2024

    1 star
    No respect for customers.I placed a trial order with this company for some small but high end candles. They are pricey enough that I am not about to place a large order without trying first. They advertised a "free mystery gift with order". My free mystery gift turned out to be a sticker. A sticker advertising their candles. Don't offer gifts (at least for adults) that are stickers worth **** cents. When I questioned them as to whether or not this was the free mystery gift (figured maybe they forgot to include it), I was answered with a flippant "Yes, the free gift is a sticker. Have a wonderful day!" This is just plain bad faith and and bad business.
  • Review fromOlivia G

    Date: 10/08/2023

    1 star
    Price hike, FOMO tactics, non stop predatory emails and FB messages. Scarcity tactics to make you believe you have something special.Candles don't smell great when lit. I had one candle burst into flames in the entire glass jar and had to hurriedly take it to my sink.(On the personal side) The owner spews patriarchy nonsense and believes women don't belong in the workplace (While owning her own business?) And believes women are weak.On her business account she constantly speaks like she's a plucky one woman show and constantly talks about the "woes of being a small business owner." While charging $30 for one candle and charging people for special Guild Membership fees.She also steals ideas from customers for candle names and scents, never gives credit and is all around massively shady.
  • Review fromjanet w

    Date: 06/17/2023

    1 star
    I have been waiting a month now for my order. They took my money and now will not return my emails. I love the candles-- I just wish i could get my order.
  • Review fromMadeleine D

    Date: 12/13/2022

    1 star
    Not a fan of this company. It is clear to see that they hide negative reviews about their candles. Over a week ago submitted a 4 star review (instead of 5) because I felt the candles were overpriced and the scents not that appealing, and my review has yet to be posted. Its always fishy when you take a look at reviews and ****% of them are 5 star reviews. Clearly someone on the back end is filtering reviews. Something about this company just feels off.
  • Review fromMarie T.

    Date: 07/28/2022

    1 star
    The founder, *********************** has used shady tactics to advertise her candles. She uses her customers ideas for names and candles, promises rewards and credit to her customers, then fails to follow through. In addition to this, any legitimate questions regarding quality control, supply, stock and inconsistencies are met with being banned from their social media, or having orders delayed. Her company and employees will not give straight answers, nor will they abide by their own policies that they post on their website. Common questions are ignored and a sort of toxic positivity culture is being fostered. Over the past several months items that are in stock take several weeks to ship, and promised shipping times are not being honored by the company. There is a lot of frustration from customers and the his business is not answering any of the questions people have.
  • Review fromChristina A.

    Date: 07/28/2022

    1 star
    This company has been feeding lies to their customers about available stock, hiding stock behind paywalls and refusing to uphold promises from their founder, ****. The founder, ****, also refuses to replace damaged items or lies about shipping for replacement. Its been two weeks since I asked to have a damaged item replaced with a item she says is in stock, and it has not been replaced.

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