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Napa Auto Parts #23169

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Reviews

This profile includes reviews for Napa Auto Parts #23169's headquarters and its corporate-owned locations. To view all corporate locations, see

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Napa Auto Parts #23169 has 2 locations, listed below.

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    • Napa Auto Parts #23169

      6127 212th St SW # D Lynnwood, WA 98036-7581

    • Napa Auto Parts #23169

      PO Box 510 Lynnwood, WA 98046-0510

    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

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    Review Details

    • Review fromPaige M

      Date: 11/11/2022

      1 star
      Refused to Honor a 2-year warranty on a battery I purchased. Went to one store that confirmed battery was No good ordering me a new one to arrive the next day. After waiting to receive a call from them that the battery has arrived it reached one hour before closing and I had to contact them just to be told the battery never arrived and that a different location would have my battery and to go there to pick it up. Go to a different city just to be told I'm s*** out of luck and to purchase a new battery All because they didn't have a battery tester. The manager said since they couldn't test my battery they couldn't honor the warranty. After explaining what happened and was told by a different location the manager said I'll have to buy a new one and there's nothing she could do. I don't know why they think I Should pay the consequences because they don't have a battery tester. Being told to buy a new battery and that they couldn't do anything else. I went home with a bad battery that I've only owned for a few months. couldn't get to work the next day. I have been a loyal customer for 15 years and I can confidently say I will Never purchasing from NAPA Again!

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