We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Used Car Dealers

Naz Auto Sales, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:09/20/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    August 7, 2024 I went Naz Auto Sales to look at a car for sale. It was not what I was looking for. Heading back to my car I noticed a different car and I asked to look at. I called a friend to see if they were available the next day to look it over. So we returned August 8, 2024, drove the car, looked it over from engine to tail, ran car fax reports. It looked good and I decided to buy the 2018 **** Q7. A week later a message popped up on the dashboard that the car was low a quart of oil. I drove it to Grease Monkey and they put in a quart. Then it happened again about a week later. So I took it to Grease Monkey again and they looked everything over, thought there might be a leak in the oil gasket. I drove to the dealer I told him I thought he may have sold me a Lemon. He asked why and I told him that the car was leaking oil somewhere. His response was "Oh, those cars are known for that". Nothing else.I left for a trip by air so the car didn't get driven for week. I came back and I drove the car for a few days. Not only did the oil message come on but "Drive System Malfunction". I immediately called an **** certified mechanic and took the car to them. In the meantime I started looking over the Car Fax report and it turned out that on July 3, 2024 the same **** auto repair company had serviced the same car that I bought. They told the owner the motor was shot. One month later I bought that car from Naz Auto Sales.On September 20, 2024 I limped the car to Naz to see if they would do anything to make this right. Instead they tried sell a $5000 warranty that would not have covered anything due to pre-existing. They got my money, my trade in and I got nothing. I had to drain most of my savings to pay the new car and buy a new one. In looking at the reviews on these guys I am not the only one they have done this to

Naz Auto Sales, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.