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Business Profile

Handyman

King's Renovations

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:06/12/2025

    Type:Service or Repair Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.

     
    Complaint: 23462419

    I am rejecting this response because:

    Salvadore's employees dumped a toilet full of water into my upstairs floor. Then didn't fully shut of the water which dripped all night causing more damage downstairs. They seem to have mostly fixed that one but there is still a little more to it.Then his same employee, the tile guy, didn't support the bathtub drain and covered it with tile. So when the plumbers came and installed the tub they couldn't see that the drain wasn't supported. This caused another major leak and water damage. When the kitchen ceiling was opened up to inspect the damage we saw what the problem was. I also saw that they didn't correctly patch the ceiling the first time as well. the discounts that he mentioned were because of all the damage his people caused. Though he is trying to make it sound like he is doing me a favor. Also, the plumber didn't block me. I talked to him a couple days ago. Looking up Salvadore on L&I's contractor lookup page I see that he is associated with multiple failed companies with outstanding fines. I still need trim replaced and painting done. I need a tile guy to come and fix a hole in the grout and probably a couple other little things.

    Sincerely,

    ******* ******

    Business Response

    Date: 06/23/2025

    we will not continue any work for this homeowner we gave discounts we fixed items multiple times the tub leaked and I didn't even install the tub or did the plumbing he hired the plumber. we still went out and dried the damaged areas and fixed the drywall all at no cost to them we told the home owner that he was responsible for the painting and that's when he flipped out making threats to come after me  etc 

    we painted the bathroom for them and the wife didn't like the color so they decided to just repaint and not tell us and then they said they didn't like our painting but really they didn't like the color 

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