Shoes
Indestructible Shoes lLLCInformation and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
On December 14, 2020, Better Business Bureau noticed a pattern of complaints regarding product quality and customer service issues with a business operating as Indestructible Shoes, LLC. The business advertises their shoes will last for “decades” and they are made for all types of work environments. Consumers allege ordering shoes from the business and after wearing them a few times, the shoes come apart in various places. Customers state they have made attempts to contact the business regarding returns and refunds however, the business is unresponsive to requests for assistance. Consumers can visit the business website at http://indestructibleshoes.com where under returns it states that shoes may not be returned once they are worn.
On December 14, 2020 and January 06, 2021, Better Business Bureau reached out to the business for a response to the consumer complaints. As of January 20, 2021, the business has not offered a response to the complaints.
Better Business Bureau reminds consumers that when shopping with an online retailer, read terms and conditions regarding returns, refunds, complaints, customer reviews, and the businesses advertised location. The Washington State Department of Revenue reports that Indestructible Shoes LLC is not a licensed business in Washington State.
Consumers can file complaints with Better Business Bureau at www.bbb.org and the Washington State Office of the Attorney General at https://www.atg.wa.gov/file-complaint.
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