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Business Profile

Property Management

Leading Edge Property Management

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/11/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Leading Edge Property Management made false statements and claims in order to keep my deposit and also charged me for damages that were not my responsibility as a tenant and upon my move out. These charges were being actively disputed by me and still were sent to collections - without due process. They falsely claimed that an outside committee was reviewing the situation but they were not an unbiased committee, they work for Leading Edge and subsequently fraudulently sided with the company in order to get me to pay for damages that didnt exist and were not my fault. They made no honest or reasonable attempt to resolve the issues before sending me to collections. I continually asked for the location of my original deposit but they never provided it, because, I believe they didnt have it, which is illegal. They are predatory. They fraudulently sent me to collections which has already damaged my credit score. I have more evidence to support my position and more issues to make known about my situation with Leading Edge Property Management. I am not alone. They abuse their position and hurt their tenants in many ways, both financially and as future tenants. In addition, they did not offer to ever resolve any issues with me nor did they ever do an initial walkthrough or a move out walkthrough. They sent me to collections because they knew I was taking them to small claims court and was highly likely to win my case.

    Business Response

    Date: 11/03/2022

    Hello,

     

    This is the first time we have received a notice about this former tenants complaint.  In the future please send all notices to :******************************************** 

     

    Thank you

     

    Leading Edge Property Management

Leading Edge Property Management is NOT a BBB Accredited Business.

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