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Business Profile

Gutters

Gutter King

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gutters.

Complaints

This profile includes complaints for Gutter King's headquarters and its corporate-owned locations. To view all corporate locations, see

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Gutter King has 2 locations, listed below.

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    • Gutter King

      23205 56th Ave W Mountlake Terrace, WA 98043-4715

    • Gutter King

      15015 Highway 99 Ste C Lynnwood, WA 98087-5019

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:01/03/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Gutter King came out to replace and repair my facia and gutters on Dec 1 after having a signed contract and after they came out to inspect the home prior to giving the bid. I was sure to point out the pieces of wood rot hanging from the home prior to the bid.The team came out Dec 1 and removed the gutters and facia. The team told me there was rot underneath i the corners of the home which was outside their scope and would talk to their boss. I was expecting them back after lunch. They never came back. They never put the gutters back up. They never did anything to make my home safe or protected. They left my my roof and sub-facia exposed AND areas which never had water / debris drop on them before were suddenly overwhelmed with water and debris because there were no gutters ... gutters are a foundational system for protecting homes from from weather and they simply left me with none and no remediation. For the first time in living in this home for 14 years the basement flooded through a basement door which has a drain which backed up (no gutters meant no protection and they were overwhelmed). Their neglect has caused damage already to my roof and my basement and continues to do so until it is all repaired. I shared my concerns as above with ************ from Gutter King on Dec 30th and he didn't reply.

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