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Business Profile

Flooring Contractors

Modern Flooring Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Flooring Contractors.

Reviews

This profile includes reviews for Modern Flooring Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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Modern Flooring Services has 2 locations, listed below.

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    Customer Review Ratings

    2.33

    Average of 3 Customer Reviews

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    Review Details

    • Craig A.

      Date: 11/30/2024

      Craig A.

      Date: 11/30/2024

      Modern Flooring was contracted to complete the installation of *** throughout our house. Scheduling was a nightmare, but they finally found a different company to come out and do the install. The end result was a bunch of issues that they are not going to remedy.. I made the mistake of paying in advance and now I will have to hire someone to fix the issues. I don't even know what the role of this company was in our install other than messing up our install date and sub-contracting some random company at the last minute to do our install. The worst customer service experience I have encountered. They deserve zero stars. Two thumbs down!

      Modern Flooring Services

      Date: 12/02/2024

      *****,

      We are sorry to hear that you feel this way. However, as you know, the reason for your situation is that the store that held your warranty went out of business. 

      Craig A.

      Date: 12/06/2024

      They didn't really go out of business, they just changed their name back to Lumber Liquidators from LL Flooring. This whole transaction is a big disappointing scam and I will be sure to warn others about using either business. Any company that doesn't stand behind their work is not a company I would recommend doing business with.

    • Charles T

      Date: 09/25/2024

      Charles T

      Date: 09/25/2024

      Multi state scam. Big deposits, no qualified installers, no completion dates, non legal contracts, plus fake 5 star reviews. They glean customers from Floor &Decor due to poor oversight. Stealing wages and tax money. Fraud, fraud, fraud.Much more. Check them out on **************** BBB.Former sales employee. Going to court. I kept documents and photos.

      Modern Flooring Services

      Date: 09/27/2024

      *******,

      You were fired for cause. It was your responsibility to run the market and you ran it. Ran it into the ground. If your claims of theft of any kind is true, it would have been done by you as the Market Manager. We will be lunching an investigation and should we discover any actions of that nature, we will be pressing charges. You were trusted with our business in your market and you abused that trust. 

    • Volodomyr Z

      Date: 06/06/2023

      Thank you Modern Flooring Services for the great installation and wonderful service. We were left very pleased with the entire process and overall work. Would highly recommend to family and friends. I would advise them to also get accredited for BB as that will look better for future customers. Overall we are happy and enjoy our new floors.

    Modern Flooring Services is NOT a BBB Accredited Business.

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