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Business Profile

Publishing Consultant

20/20 Literary Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Publishing Consultant.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:10/23/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My father was cold-called by this company, claiming to be publisher that was interested in publishing a book he is writing. He has paid them over $7000 so far, and promised another $8,000. It is painfully obvious he is being scammed, as he has received NOTHING in return from them.

  • Initial Complaint

    Date:09/18/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Lying about services Making up more fees ************** return policy Did not provide service for first project billed in 9/1 for 1k and then called me Friday night stating they were in NY negotiating on a book we dont even have an agreement in yet tried getting even more money 2k for another project based on made up fees A return and refund policy on books does not cost an author 2k! Told me if I didnt pay it they would just go tell the interested organizations ****** ******* and ********* and other ********* organizations that we are not interested Told me I had to pay to have a book refund policy in place. I asked for evidence of all of their so called interest and offers re my book Complete lies They also called me daily since 9/1 asking me if Ive gotten calls from major publishing houses yet?! Of course I havent bc they are lying

    Customer Answer

    Date: 09/25/2023

    You have not replied ********** I paid for $1000
    your tax ID, bus license
    Or real address 
    You have not provided proof of any of your supposed trips to **
    Or proof of communications w the big 5 pub houses of their desire to contract me for two of my books as you have claimed verbally only 
    I want my refund or I will have my lawyer contact you 

    Im also sending this update to BBB

20/20 Literary Group is NOT a BBB Accredited Business.

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