Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Roofing Contractors

Polar Bear Exterior Solutions

Reviews

Customer Review Ratings

4.81/5 stars

Average of 21 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJoseph H H

    Date: 07/18/2025

    5 stars

    Joseph H H

    Date: 07/18/2025

    Really liked our crew and wanted to give them a thumbs up. *****, Trace, ******, and ****. They were unfailingly considerate and polite, worked hard, did a great job, and were just nice people.

    Polar Bear Exterior Solutions

    Date: 07/21/2025

    Thank you Mr ************ We very much appreciate your business, and we are thrilled to hear the great things about our crew. Please let us know how we can serve you in the future!
  • Review fromKatie W

    Date: 06/21/2025

    5 stars

    Katie W

    Date: 06/21/2025

    Made all the little punch list details right and went above and beyond when there was a small snafu with fixing something that was disturbed during the process.

    Polar Bear Exterior Solutions

    Date: 06/23/2025

    Thank you *****, we very much appreciate your business... and especially your patience getting everything finalized. Construction does sometimes have some surprises, but we always know how to handle curveballs thrown our way to make sure our customers are taken care of. We appreciate you taking the time to give us a review, and please let us know how we can entertain you in the future.

  • Review fromCheryl M

    Date: 04/24/2025

    5 stars

    Cheryl M

    Date: 04/24/2025

    EXCELLENT!!!!! Showed up on time, job was accomplished correctly!! Workers were polite, knew what they were doing. Highly recommend!

    Polar Bear Exterior Solutions

    Date: 04/28/2025

    Thank you ******! Glad to hear everything went great! Please let us know how we can serve you in the future.
  • Review fromDaniel S

    Date: 04/02/2025

    5 stars

    Daniel S

    Date: 04/02/2025

    Polar Bear Ext Solutions replaced old windows and resided our entire house. ***** and his crew were very professional and great to work with. ****, ***** and ***** did an excellent job of removing the old siding and replacing it with a full Hardy Plank system. They found economical ways to repair unseen issues. The house looks fantastic and we couldn't be happier. I highly recommend Polar Bear for your next project.

    Polar Bear Exterior Solutions

    Date: 04/04/2025

    ***,

    Thank you for choosing us and we really appreciate you giving us such a positive review. We are very proud of our team, and we are glad to hear they exceed your expectations. Please let us know how we can serve you in the future!

  • Review fromDan S

    Date: 03/21/2025

    5 stars

    Dan S

    Date: 03/21/2025

    My wife and I are very happy with the work that Polarbear Exterior Solutions, window crew, accomplished. The crew was very professional and caring. The job went smoothly and the windows are great. *** ********

    Polar Bear Exterior Solutions

    Date: 03/24/2025

    Thank you ***! We are thrilled to hear you are happy with the work and new windows. Our guys do a great job and take a lot of pride in the work, so we really appreciate the feedback. Please let us know how we can serve you in the future.
  • Review fromJames K

    Date: 03/20/2025

    5 stars

    James K

    Date: 03/20/2025

    The entire group of people we had contact with were AWESOME!!! From the people who came out to give us a quote to the extremely hard working and polite installers. My only wish is that I could afford more work right now so I would be able to meet more of your incredible employees.

    Polar Bear Exterior Solutions

    Date: 03/24/2025

    We are so happy to hear you had a great experience and especially like our team! We take great pride in everyone that we work with, and it is so great to hear that you loved them too! Please let us know how we can serve you in the future
  • Review fromHillary K

    Date: 02/27/2025

    5 stars

    Hillary K

    Date: 02/27/2025

    We just had some siding finished up today and it turned out beautifully! The crew was professional, friendly and communicative. Addressed any questions or issues, would definitely recommend to anyone considering siding or windows!

    Polar Bear Exterior Solutions

    Date: 03/05/2025

    Thank you *******! We are thrilled to hear you had a great a great experience and love your new siding and windows. Please let us know know how we can serve you in the future!

  • Review fromTamara N

    Date: 02/19/2025

    5 stars

    Tamara N

    Date: 02/19/2025

    Im so glad we had Polar Bear do our deck. *** Gurnees quote was fast, fair and accurate. He provided exact timelines and oversaw the construction. The workmen, ******* and ******, were very detail oriented. We couldnt be happier with the result. Highly recommend.

    Polar Bear Exterior Solutions

    Date: 02/20/2025

    Thank you ******! We are pleased to hear you are happy with your new deck! ******* and ****** are excellent craftsman and take great pride in their work. Thank you for your review and please let us know how we can serve you in the future!

     

  • Review fromJohn H

    Date: 02/10/2025

    5 stars

    John H

    Date: 02/10/2025

    The crew arrived on time, and eager to get the job done right, right from the beginning! They removed the old windows with great care, and installed the new ones with an eye for attention. The crew was respectful of our family and little dog, who already is wondering if they will be showing up tomorrow??. I recommend Polar Bear for any of your window replacement needs!

    Polar Bear Exterior Solutions

    Date: 02/11/2025

    Thank you ****! It was pleasure working for you and we appreciate your review. We are thrilled to hear you like the new windows and the install, but more importantly had a great experience with our crews. Please let us know how we can serve you in the future!

     

  • Review fromSharon B

    Date: 02/05/2025

    5 stars
    Polar Bear has phenomenal staff whos crews aim to please their customers I personally experienced it in January/2025.There was an issue that needed to be rectified, and they returned quickly to fix the situation to my satisfaction. When they were loading up their equipment, my dog, who is an escape artist, left the yard unbeknownst to either them or myself. When I called their office to see if the workers saw the dog leave, one of the office staff offered to drop by and help me look for my dog Now that is above, and beyond the call of duty!!Most sincerely and appreciatively,****** *****

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.