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Midway Tire & Muffler

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Midway Tire & Muffler's headquarters and its corporate-owned locations. To view all corporate locations, see

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Midway Tire & Muffler has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:03/03/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I called Midway Automotive to ask for a quote to put in sparkplugs I bought for my car. ( I bought the sparkplugs because I can't afford mechanic prices) The woman I spoke to did not tell me her name but she quoted $330.00 and around 2 hours to finish it. I made an appointment and they took 1 1/2 hours to finish and handed me a bill for $595.70. I was shocked! my wife and I live on Social Security only, and we never would have agreed to that price, the mechanic gave me a bunch of garbage talk, I had to pay it or they wouldn't have given me my car. We are both very upset about this and since we agreed to $330.00 plus taxes (******) we don't have a problem paying that but the rest should be returned to us, they cheated us. The mechanic told me I signed a paper saying I had to pay these prices, I am 78 years old and get confused about these things, I just thought it was agreeing for them to work on my car. I asked him what they charge an hour and he wouldn't answer me. My wife checked it online and it was ****** an hour (not including taxes) can you please help us, I should have been more careful, but I trusted them. Thank you **** *. ******* ************. P.S. We would like $595.70 minus $****** (which includes tax) which is $235.70 we are owed. P.S.S. By the way my wife wrote this letter and typed it for me.

    Midway Tire & Muffler is NOT a BBB Accredited Business.

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