We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Bartending Services

PNW Weddings Cocktails With Kari

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Bartending Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/06/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We hired **** and her team as bartenders for our wedding. I purchased a wedding package at $800 that inluded Drinkware, Bar Supplies, Garnishment,.Galvanized Bins, Infused Water Station and ice, which was an additional add on of $60. When her team arrived to the event they did not supply the water or ice that they were supposed to and they did not offer to fix their mistake the day of, which lead to our guests going without water on a hot summer day in September in an outdoor venue. The bartenders also did not listen to our instructions and over used one of the mixers (energy drinks) for the signature drinks. Thus, some of our guests had to leave our event go pick up ice, water and more mixers, which we had to reimburse them for. I contacted the owner **** about this and she agreed to giving us a refund of $300 for the mistakes that they made. However when it came time for her to send the refund I never recieved it. I reached out to her multiple times via ******** and email and was first told that she had a stroke and that is why she couldn't send over the money when she originally said. She then told me I would have it by November 28th, however she has never reimbursed me or responded to any of my communications after that. However, I have seen her making posts on her page since then so I know she is still active and outright ignoring my messages. I have also seen several other posts on her company page detailing similary issues from other customers of hers complaining they have not gotten refunds she promised. I have attached our contract as well as images of the messages we sent showing the many attempts to contact her and her agreeing to and promising the refund.

PNW Weddings Cocktails With Kari is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.