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Business Profile

Cell Phone Repair

Phone Repair Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cell Phone Repair.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromJt S.

    Date: 04/01/2024

    1 star
    This place is a royal rip-off!!! I went there to get my power button fixed this morning (around 11am) on my ******* A13 5G and the guy said he was too busy to fix it until 3pm, although as I was walking away, I looked back and saw him just playing on his phone. It's worth mentioning that I came to them about a month ago for the same problem and the guy "fixed" it, only for it stop working again 2 days later. The reason I waited so long to get it fixed was because I could turn my screen on by tapping it twice, but on Saturday I turned it off without realizing that I couldn't turn it back on (that was my mistake) and so I brought it back to this place today and when I came back at 3pm, the guy told me that it would cost me $40 plus tax and like an idiot, I paid it, not even considering the possibility that he "couldn't" fix it, because I need my phone to work. He didn't charge me last time, but he said he needed to this time because of the time it would take. Well the guy "worked" on it for about ***** minutes before he informed me I'd have to come back tomorrow at 1pm because that's when his manager would be there. I won't be able to go back tomorrow because I'll be working. So I left there and saw another similar place in the mall (livit mobile I think) and I went in there and the guy fixed it in less than 5 minutes and refused to let me pay him. He also told me that when they "fixed" it last time, they removed the bracket that was supposed to hold it in place so they made it where it would break on purpose. The federal government needs to shut this place down for defrauding the good people of Olympia. I wouldn't recommend this place to my worst enemy because I don't believe in cruelty. I'm planning on filing a complaint with the Better Business Bureau to hopefully get this SCAM place shut down!

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