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Business Profile

Credit Union

Northwest Community Credit Union

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Northwest Community Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see

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Northwest Community Credit Union has 7 locations, listed below.

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    Customer Review Ratings

    1

    Average of 3 Customer Reviews

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    Review Details

    • James S

      Date: 11/25/2024

      My wife and I are small business owners and have been members of NW Community CU for many years.Apart from the tedious automated phone system and website, we began noticing how much the credit union takes from us in fees and interest. Often we set up an auto pay on the credit card and the customer service denied ever receiving it. If you wish to keep your money safe, DO NOT become a member of this institution. They do not work in your favor

    • Tim M

      Date: 11/24/2023

      Wow. I am appalled by the drop in member service this "credit union" provides. I think that with multiple mergers, they have lost their soul and purpose...the member. We will be taking our 2 decade old accounts and finding a new place to keep our money. Fairwell.

    • Heather M

      Date: 08/22/2023

      NWCU sent me a message in their online banking system. I have attached it for the BBB to review. What I received was a Direct Deposit sign up form for ******************. On this form I have her full name, address, phone number, checking account and routing number. This is the most irresponsible thing I have ever seen a financial institution do. If I can receive another members (from another state) personal and financial information that means that my information could be sent to another member. I hope that NWCU and the BBB understand how damaging this breach of trust is. I will be taking immediate steps to close my accounts. And I will be reporting this to NCAU Note: one star is too good of a rating for this financial institution

    Northwest Community Credit Union is NOT a BBB Accredited Business.

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