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Business Profile

Moving Companies

All Ready Moving LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for All Ready Moving LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:11/23/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      These moving company has been paid numerous times and refuses to acknowledge their payment and continues to harass me even knowing I am suffering the tragic loss of my husband. They refused to pack for me which is what I was paying them to help me do (paid them). They refused to take anything breakable because they refused to take the time to wrap any said item. This is the second stupid time I've used them and for the second dang time I'm left with 2/3 of my belongings STILL LEFT BEHIND and they called me six times yesterday saying I did not pay them and then they leave a message saying they were trying to charge me for something else and sorry they had it wrong. That something else has not been seen. The storage they keep of mine has not been seen do I even know it exists. I had them bring my 5 items last fall and they only brought ONE correct item and charged me THOUSANDS to leave it here. What is this company doing to me?! I want my money back. And I want my stored goods brought to me FREE OF CHARGE. I have already had to change my bank account because of this scam.

      *******Then I had them come to my apartment. Because they stored my stuff in a canister bin or something, I actually have no idea what it's all inside of. Some funky kind of storage that I am not allowed to view or take anything or have anything to do with my belongings.So they came, I asked for 5 items. They brought about 8. They brought chairs which I did not request at all. They brought desks that I'd already spent over an hour on the phone with a mover all morning describing the desk specifically. Very specifically many times. They brought something else. All I got was my couch and one other thing and they charged me (aside from the THOUSANDS they charged to take things I did NOT want) they charged me $700 to bring two items. And they wrote saying they will no longer speak or associate with me.They have all my belongings still. And a few things were very expensive from different countries that I have not seen hide nor hare from.I don't trust a thing about this company

      Business Response

      Date: 11/27/2023

      Hello ********,

       

      We are sorry you have had a tough time being reunited with your belongings. We would like to speak with you again in regards to how you would like to proceed. I know we have tried to deliver out some items in the past but they we not the correct ones. Let's jump on a call to discuss what's going to work best for you at this point. Please call ************ and ask fro ***** Thanks I look forward to speaking with you and getting this resolved asap. 

      Business Response

      Date: 05/31/2024

      Hello BBB

      As you can see from the attached screen grabs, ************* has been back and forth with us. We are a very fair and friendly moving company and have repeatedly tried to work with ************* to get her needs met. During the last service we performed for her she was offering my crew mushrooms and weed during the relocation. My crew refused her offerings and then she proceeded to give them a $400 gratuity, then complained to the office her bill was more than estimated, We removed the gratuity and then she said she could no longer talk on the phone that she is agoraphobic and refused to pay her bill. I was able to speak with her two days ago and she apologized and give me a new credit card to bring her account current and said she would like her goods to stay in our storage. I said that is fine but if there is anymore back and forth we will need to part ways and she will have to hire another company to come to our warehouse and haul her goods wherever she wants them to go. But we would need a signed release from her to give us the authority to release her goods to her new carrier. 

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