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Business Profile

Vehicle Wraps

Atomic Wraps

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:05/27/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Claim I wanted to have my brand new 2026 Tesla Model Y wrap with Paint Protection Film (***). I went to this Veteran Own Business Atomic Wraps and Customs to get a Quote and Deal. Owner ********* ****** said he specializes in wrapping and did a lot of Tesla Vehicle, so I went with his business he quoted me. On April 25, 2025 I paid in cash a total of $1200 to get the materials and wanted Tint for my Vehicle so the remaining balance was $1200.23 which total was ******* first quote,. On May 15 **** asked me if I can bring my vehicle at 10a.m cause the material is here and I told him I cant on Thursday or Friday cause I work. So I drop the my vehicle off, on May 19, 2025, **** told me it was done so we came to check out that afternoon at 5p.m, we inspected the wrap and there was a lot of air bubbles on the vehicle and smudge on some areas plus the vehicle was dirty window shield was not clean or on the front. I came with my wife, and I thought that it was weird then **** told me it will cure, and it will be gone in a couple of hours or weeks so if it does you can bring it back because it has a 1-year warranty. Somehow I dont believe it. After looking at my vehicle thoroughly on the *** and researching how it is supposed to look. I see a lot of errors / flaws in the quality of work that has been done on my 2026 Tesla one. There are a lot of air bubbles and the lines on the *** are all wrinkled and smashed together, and I am pretty sure that will not come out. Also, it is not lined up correctly and found extra *** that is not glued on. I also had a second opinion from this tint place in ******. They said it was bad workmanship and quality of work, I remember I asked you if you did a lot of Teslas in your shop, and you replied yes. Also, it would take two days to get it done but it seems like you rushed to work on my vehicle in one day with a crappy job on it and he didn't take your time on it. So i am very disappointmented with the work on it.

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