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Business Profile

Mailing Services

U P S Customer Center

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Mikal S

    Date: 06/07/2023

    I have been having issues with this location for the last few months. I get deliveries every month for my sons medical supplies along with whatever random deliveries are routed through them. I will get some deliveries, then randomly my packages do not show up when they say they will and not notification for an updated delivery time. I login to my account to find out that delivery change has been requested and are being held, per my request. I NEVER request my deliveries to be held. I do not have the availability to pick them up due to the customer center hours and they are medical supplies. I get a 30 day supply, and so cannot afford for the delivery to be delayed. I have addressed this multiple times with the customer center, the local manager and the customer service line for corporate. None of these have fixed this issue. I get notified for any delivery and time change, but never an update that the delivery is held. It is very disappointing that a driver takes it upon themself to decide to delay my shipment for some random reason.

  • David S

    Date: 03/05/2023

    *** next day air is rip off, I pay like $25 extra for next day air on an order shipped on Friday. It was not going to be delivered on Saturday, or I tried to drive 35 miles to go and pick it up. I needed to part to fix a Sleep number bed with a broken air chamber. I was even willing to give them more money and the told me I could have it on Monday. Next day air mean next business day. I had another part shipped regular ground and it will be here Tuesday. *** just stole $25 pf my dollars and sees no problem.

U P S Customer Center is NOT a BBB Accredited Business.

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