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Business Profile

Garbage Removal

Basin Disposal, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Garbage Removal.

Complaints

This profile includes complaints for Basin Disposal, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Basin Disposal, Inc. has 2 locations, listed below.

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    • Basin Disposal, Inc.

      2021 N Commercial Ave Pasco, WA 99301-9554

    • Basin Disposal, Inc.

      PO Box 3850 Pasco, WA 99302-3850

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:12/09/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      While I was making payments to BASIN DISPOSAL on my account they sent the remainder of the debt to a collection company before I could make my last payment. I received a letter from ********************************** November 12th which stunned me since it was only $44.41 and had planned on paying when my brother gave me money on his up coming check. I told them I refuse to pay ********************************** and asked them to activate my account so I can pay the last remaining amount of $44.41. I gave them my bank account information but they did not respond with much until today. I refuse to pay a debt collector this debt and will only pay the original creditor BASIN DISPOSAL this debt. I have the money to make my payment online so they get it fast but willing to pay with a check or money order as well but I refuse to pay ******************************** There was no reason to send this to a debt collector.

    Basin Disposal, Inc. is NOT a BBB Accredited Business.

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