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Business Profile

Tablet Equipment

EZ Fix Cell Phone Repair

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tablet Equipment.

Reviews

This profile includes reviews for EZ Fix Cell Phone Repair's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

EZ Fix Cell Phone Repair has 5 locations, listed below.

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    • EZ Fix Cell Phone Repair

      520 W Clark St Pasco, WA 99301-5522

    • EZ Fix Cell Phone Repair

      3311 W Clearwater Ave Ste B180 Kennewick, WA 99336

    • EZ Fix Cell Phone Repair

      11305 E Sprague Ave Ste 102 Spokane Vly, WA 99206-5245

    • EZ Fix Cell Phone Repair

      1733 George Washington Way Richland, WA 99354-2303

    • EZ Fix Cell Phone Repair

      16 N 2nd St Unit C Yakima, WA 98901-2654

    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • David M

      Date: 02/02/2024

      Id give zero stars if i could.....I am very disappointed about the quality of work that I have received at this establishment.( ********** location) I replaced my mom's phone screen in her phone 97days ago, and the inferior screen that they put in failed seven days outside of warranty. They refused to do anything with the warranty. But for another $100, we'll go ahead and replace the screen for you. They won't offer any extended warranty on their product or service. When I ask for like a 120-day warranty since this one failed literally one week to the day of the last replacement. They said no. They do not stand by their products that they sell. They use inferior and poor quality after market replacements. They will also try to up sell you and they also give bad diagnostic for the issue, they will also try and hold for phone ****** so you have to let them fix... They do not care about their customers or the service that they provide to them. If I were you, I would run not walk as far away from this establishment and any other ones that they are affiliated with and go to somebody else. For your cellphone and repair needs, they will scam you and cheat you in any way that they can. I do not have high hopes for this new screen replacement. They Purposely put you between a rock and hard place. So you don't have a lot of other options, so from this point forward. My mom will be backing up her phone every couple of days and taking her pictures off of her phone every day. So when this phone screen does fail, I know it will, hopefully not within 97 days again. We will just be buying a new phone and never coming back to the establishment again.

    • Angelo D

      Date: 08/08/2023

      This feedback is purely scoring service given by the business by using ***** The repair service was good. But unfortunately the entire result is weighed by my online interaction w/**** the tech & then my telephone interaction w/ ************************************* the registered owner of the business.I sent my device as instructed for repair. Two weeks went by & I was concerned. I contacted the repair shop through ***** I heard no replies. Then a vacation message appeared. The next day I called the business, ***** told me they couldn't find my phone. She questioned me & put the blame on me. I provided the address that I was given & the address shown online. She again said they didn't have it. Tracking confirmed it was delivered. I asked several *************** didnt have valid answers. ****** rude & unprofessional. Finally by the 3rd day she said they found it. She purposely delayed responding to messages, & mailing back my phone.A month later I received my phone. The repair was good. Everything else suxed! ?? ************************************* chupa una verga!

    EZ Fix Cell Phone Repair is NOT a BBB Accredited Business.

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