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Business Profile

Tree Removal

Prescotts Arborist Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Removal.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:04/09/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 16 December 2023, ******************************* and his brother approached me offering to do estimates to cut trees surrounding our property. The estimate was for the amount of $2500 to cut 4 trees. I counter offered $2600 cash to add one additional tree. On 15Mar2024, he came to see me to inform me of two weeks delay due equipment issues and, to ask for 20% down to do the job. I handed him $500 cash and asked him to give me a handwritten note to verify the transaction that occurred. More than 3 weeks and numerous phone calls and messages, no response or, acknowledgement of any kind. Each call I get the voice message; "the person you are calling is not able to answer at this time", which leaves me the inability to leave phone messages. ****** search reveals legitimacy with a valid website, address, L&I/UBI license number and, registered with the ****************** of ***** and Industries. Queries within the department reveals the business license to be valid. Business is not registered with BBB. ******************************* and his brother may be running either a legitimate business or, an elaborate scam. I am out of $500 and hope that no one else get victimized.

Prescotts Arborist Service is NOT a BBB Accredited Business.

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