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Business Profile

Self Laundry Service

Sunshine Laundry's

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Self Laundry Service.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/23/2022

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This place is so run down and they will literally steal your money. Almost all machines are always broken or out of service then the ones that aren't market out of service you have a 50/50 shot of it being broken and not knowing until after you pump money into them, with no way of getting a refund. Straight trash and scamming not to mention the old man who apparently works or owns the place whoever he is is beyond rude. I went in one night to do laundry and I'm checking and searching for a washer that is actually in order and he comes up to me all rude asking question, "What are you doing here?" , um trying to do laundry... "why ?!" , um because I have dirty clothes.. "why are you checking all the washers?", because they all look broken or out of order... at that point I left and went to the other one on the other side of town. Guess who followed me there same guy and same grumpy and rude like before. Do you even want to be in business?. ******* needs to step up who they let do business in their town and get toxic crooks like this out.

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