Complaints

This profile includes complaints for L.P. Productions Inc's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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L.P. Productions Inc has 3 locations, listed below.

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  L.P. Productions Inc

  11206 62nd Ave E Puyallup, WA 98373-4348

• 

  L.P. Productions Inc

  11206 62nd Ave E Puyallup, WA 98373

• 

  L.P. Productions Inc

  PO Box 1628 Sumner, WA 98390

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:06/08/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My 3 kids were part of an organization locally known as The Dance Academy of ********, or TDA (hereafter referred to as TDA ). On May 11th 2023, I requested via two texts sent to ********************************** (Co owner with ***************************) of TDA, that ***** stop bullying my daughter. On Saturday, May 13th, ***** demanded an apology, attempted to bully me into apologizing, and kicked my daughter out of TDA. On May 15th, she sent me an email with a 1 hr 42 min response window demanding an apology, or my other 2 kids would also be kicked out. She also included 4 previously unmentioned allegations against my daughter as grounds to say she had cause to kick out all three children. Other families have done far worse, than that email's allegations, but have not been dismissed. For example, in April, my other daughter was kicked in the jaw by another TDA student so hard her jaw swelled, tooth punctured her lip, and blood was everywhere. She now has a permanent scar. TDA did nothing except tell kids to be careful, and demand I take down a post showing the injury, stating it could result in a lawsuit.TDA is not a registered business in ****************. Three companies serve as umbrella companies for their business and its funds. 1) LP productions is a for profit busines. TDA is a trademark under LP productions." 2) Positive Programs, a non-profit, is supposed to be the program that helps parents fund raise for competitions. Parents can "volunteer" and receive monetary compensation, which is put towards their dance accounts. In office compensation is worth less than ******** hourly minimum wage. 3) Fir Tree II is a media company associated with TDA.I requested a refund for 12 team dances and 4 solos for nationals, as well as for overcharges to our account, together totalling over 5K. I recieved one email stating ********************* would get back to me. However, to date, no reimbursement or additional response has been recieved.Documents available on request.

  Business Response

  Date: 06/12/2023

  We received your notification of the complaint you received from ******************* regarding a request for a refund.  Attached are documents that provide a detailed explanation of what has transpired in recent months with the **** family at The Dance Academy.

  
  Summary of Facts:
  The staff and families of The Dance Academy have been extremely patient in dealing with **** family as they have weathered severe challenges related emotional, physical and psychological issues over the past year.  In May of 2023 we reached a breaking point and dismissed them from The Dance Academy. 

  
  The **** family was dismissed from The Dance Academy and the High Impact Team due to violations of the Code of Conduct ***** signed for all three children.  A detailed explanation of the conduct in question that lead to dismissal is attached as Reasons for Dismissal.

  
  There is no refund due based on the agreements in place, see the attached letter Response Letter regarding Request for Refund along with the listing of the Financial Commitment Agreement and the **** Refund and policy agreement.
  
  
  Let ** know if you need any further clarification.
  
  ***************************