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Business Profile

Septic Tank Cleaning

HSCC1 & Services Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Septic Tank Cleaning.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:07/31/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hscc1 **** ************ (*****)***************************************************************************************** ********************** HSCC1, **** was hired to install replacement septic system March 7, 2024. Craft 3 ******** Dispursed a down-payment of $17,000.00 1st week in May 2024. HSCC1 was to install system 2nd week in May.They have as of July 31, 2024 not performed any work.I believe this to be an unreasonable amount of time to perform work. They gave the following reasons for ******************* (owner *************************) cut his leg. Instal date 2nd week May, **** cut his leg in ***** 3rd week in May. June 25th went residence. June 2nd HSCC1 (*****) said I was the next customer in line. June *************************** Truck pulling their tractor slid on dirt road and ran into HSCC1 supply van. I offered to come get them. But ***** said no.On 7-12-24 I went to residence both work trucks were being driven.Issues: 1. unreasonable time lapse for install 2. Eng drawing and Bid state Pre-Cast tanks. Bait and Switch polycarbonate tank to be installed. Price ($5000.00. Less) and lifespan difference (poly 30 years, precast 40 years.3. Use of alternate parts voids Contract. 19.36.010 RCW, 19.86.093 RCW. and 19.230.340 RCW . 4. UTILITIES NOT MARKED PER ****** RCW, Washington Dig Law. 5. HSCC1 not licensed to do business in the city of ******** per Municipal Code Title 5.6. HSCC1 did not provide me with required Disclosure statement per 18.27.114 RCW. Due to the deceptive practices of this Contractor I would like my $ returned as I dont trust them. My grandchildren and I have been without septic since February 2024

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