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Business Profile

Metal Fabrication

S & S Custom Iron Works
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

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Review Details

  • Taylor W

    Date: 03/26/2025

    I've never left a review for any company, ever. I felt it was necessary to leave a review for this business. We trusted this company to handle our house project. We had hundreds of feet worth of deck railings, front porch railings, fencing, gates, and even an internal stairwell. All of which was just simple, black posts. Everything went wrong. All of the welds were terribly done so the first drop of rain led to rust everywhere. The first time they laid cement for the fence it was crooked and they had to redo all of the footings. They incorrectly installed several of the posts without appropriate primer and still to this day I have rust spots everywhere because the posts cannot be removed otherwise they'd be strip the concrete footings. Several of the deck railings weren't even installed in a level manner. All of this is made worse given they never came out and fixed these issues. I had to have a separate painting company come out and patch the weld holes and repaint every single railing. They offered to take things off and send back to the shop but that wouldnt have solved the issue. My gate is still crooked, railings are still crooked, and rust is still everywhere. This company is inexperienced and clearly has quality issues. Not to mention they will attempt to make things right but only for a bit, and will eventually just write you off as a frustrated customer. My next door neighbor asked me last night who we used for our fence as she'd like something similar and I told her to run away from S&S as quickly as she could.

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