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Business Profile

Private School

ISP Bellevue, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Private School.

Complaints

This profile includes complaints for ISP Bellevue, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

ISP Bellevue, Inc has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • ISP Bellevue, Inc

      12280 Redmond Woodinville Rd NE Redmond, WA 98052

    • ISP Bellevue, Inc

      14600 NE 24th St Bellevue, WA 98007-3723

    • ISP Bellevue, Inc

      14640 NE 24th St Bellevue, WA 98007

    • ISP Bellevue, Inc

      14719 NE 29th Pl Bellevue, WA 98007-3631

    • ISP Bellevue, Inc

      14673 NE 29th Pl Bellevue, WA 98007-3694

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

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    Complaint type

    • Initial Complaint

      Date:09/09/2022

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Im one of over a hundred parents who were misrepresented by the preschool/pre-K programs offered by Bellevue Children Academy. BCA intended to start preschool/pre-K program at Satellite 2 campus on September 1st, 2022 before license and fire ****************** We are concerned about the safety, facilities and teaching resources after visiting the campus. We paid made 3 payments on the tuition and registration fees in advance in August:- ******** $6,915 -Registration fee: $1,500 The general sentiment after visiting the facilities on August 30th 2022 was that the classrooms and the campus were not ready for the children. The school was ready to start the Preschool and Pre-K program at ************* 2, address ***** **********, Bellevue WA on Sep 1st, 2022 without an approved license and without the approval of the ************************* toilets are adult sized.The ratio of bathrooms to children is concerning Playground:No outdoor playground of Satellite 2. The school failed to communicate that Satellite 2 Campus didnt have an Outdoor playground. Safety concerns about moving children from Satellite 2 to 1 across an ungated parking with lots of trucks passing b When it was discovered that the school didn't have license and the other concerns. The ********************** delayed the program or offered alternatives that are not suitable for young kids/nor that they have approved license to offer them. So, the ********************** didn't start on 9.1.22 as previously stated. I wrote several emails that were unanswered to state that due to the changes and their lack of license for the building, I wanted to withdraw my son and get a full refund. All with no response.

    ISP Bellevue, Inc is NOT a BBB Accredited Business.

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