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Business Profile

Deck Builder

Deck Guru LLC Co
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Deck Guru LLC Co's headquarters and its corporate-owned locations. To view all corporate locations, see

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Deck Guru LLC Co has 2 locations, listed below.

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    Customer Review Ratings

    3

    Average of 2 Customer Reviews

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    Review Details

    • Sheila C

      Date: 11/02/2023

      Had ********, ** ********* recover ************ last year. Shoddy job. Never pay them up front. They ordered Trex from a local company & over charged me; then ordered too much and kept my refund. Railing sags because spokes cut too short & refused to do over. Cover plates on hand railings cut to short with excuse that the gap will close up when the weather turns cold. It doesn't, and the porch looks really bad in the summer! Had to stop them from going further when they tried to use left over "pieces" of Trex instead of full length boards on the deck. The end of the porch steps are closed off, so dirt and leaves collect behind railings & side curtains, and has to be picked out by hand or use a tooth brush. They left off one railing because they didn't buy it. But it was in the Bid so I paid for it. Now, I am not sure the steps are up to **********'s code. Wish I could turn back the clock and STAY AS FAR AWAY FROM THIS COMPANY AS POSSIBLE.

    • Andrea P.

      Date: 02/24/2023

      ********* were excellent. I would highly recommend their services. They were truly top notch. They were clean, professional, well spoken, responsive, and communicated very well. Their craftsmanship is spot on. We had some delays due to everything going on in the world from Covid to supply shortage , but ********* communicated very well to eliminate any surprises. We were out of town for part of the build and they went the extra distance to send us pictures of their progress. We were really pleased with their work and attention to detail. All the individuals that had their part in our project were highly knowledgeable. They are genuinely good people that really have your best interest in mind. They were competitively priced and worth every ***** and then some. I'd recommend them to anyone.

    Deck Guru LLC Co is BBB Accredited.

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