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Business Profile

Elementary School

St. Anthony School

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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  • Initial Complaint

    Date:09/05/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    So I applied for my son to go to school here and he was asked to come in and take a test. He passed the test and got accepted. Later on I found out the tuition was way too much for me to afford so I was asking if they had ways help reduce the fees but in the process of all this their was a enrollment fee that you have to pay to get through the paperwork and I had called and emailed several times and never got a reply and it was time sensitive cause school was starting. So the day before school started I called and finally got a hold of someone and they said they they couldnt help me cause I didnt belong to one of their parishes and that the financial aid has been exhausted for the school year. I then proceeded to call back several times and emailed several times to get a hold of someone to ask if the enrollment fee was going to be retuned to me since my son will not be able to attend and finally got one respond from the front desk lady **** stating this email would be forward to the Deacon and I havent heard back since from anyone. I attempted to email them again before I came to file this. Thank you

St. Anthony School is NOT a BBB Accredited Business.

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